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General

Q1: What is your enterprise classification?

As an ISO 9001-certified manufacturing enterprise, we operate under private ownership with specialization in industrial valve engineering and production.

Q2: What is your workforce composition?

Our 220-strong technical team comprises:
• 65% production & machining specialists
• 20% R&D engineers
• 15% quality assurance professionals

Q3: What are your manufacturing facilities' specifications?

Our 20,000m² manufacturing complex integrates:
12,000m² CNC machining workshops
5,000m² automated assembly lines
3,000m² R&D/testing labs

Q4: What is your annual production capacity?

With 5 computerized valve machining lines, we deliver:
8,000 metric tons annual throughput
300,000 valve units produced yearly
100% pre-shipment pressure testing

Q5: What is your annual production valuation?

Our USD 32M+ annual output services:
150+ global industrial clients
40+ countries across 5 continents
Maintaining 15% YOY growth since 2018

Q6: What is your minimum order quantity?

We accommodate flexible procurement needs:
Prototype orders: 1 unit (DN15-DN600)
Bulk orders: ≥20 TEU containers
Customization lead time: 4-6 weeks

Q7: What is your sample policy?

Sample program terms:
Functional prototypes: FOB basis
Customized samples: NRE fee applicable
Expedited shipping: DHL/UPS available
(Cost allocation per INCOTERMS 2020)

Products

Q1: What valve variants comprise your product portfolio?

Our product portfolio encompasses flow control solutions including resilient-seated butterfly valves, full-port ball valves, wedge gate valves, dual-plate check valves, balanced globe valves, and specialized control valves for process automation.

Q2: What end connection configurations are available?

Our valves feature ASME-compliant end preparations: Raised Face (RF), Ring-Type Joint (RTJ), NPT Threaded, Socket Weld (SW), Butt Weld (BW), Flat Face (FF), and Hub End configurations.

Q3: What metallurgical options do you provide?

Material specifications range from WCB carbon steel to corrosion-resistant alloys including 316L SS, Super Duplex UNS S32750, Monel 400, Hastelloy C276, and titanium Grade 2, meeting NACE MR0175 sour service requirements.

Q4: What actuation methods are supported?

Actuation systems span manual operation (handwheel/lever), geared transmission, pneumatic actuators (ATEX-certified), hydraulic systems (up to 5000psi), and electro-hydraulic hybrids with MODBUS integration capability.

Q5: What industrial applications do your valves serve?

Our solutions are engineered for critical service in crude oil refining complexes, chemical processing units, coal-to-chemical plants, combined-cycle power stations, LNG liquefaction terminals, and pipeline transmission networks.

Q6: What inventory availability do you maintain?

We stock API 6D-certified valves in DN15-DN400 sizes, with immediate availability of carbon steel (ASTM A216) and stainless steel (ASTM A351) bodies, covering pressure classes from 150# to 2500#.

Warranty

Q1: What is your product warranty coverage?

Our valves carry API 598-backed warranty valid for:
• 24 months post-FOB shipment
• 18 months post-commissioning
(Whichever milestone occurs first, per ISO 9001 QMS guidelines)

Q2: How are quality incidents addressed?

Our containment protocol includes:
Phase 1: Remote diagnostics via AR-assisted inspection
Phase 2: Root cause analysis (RCA) with NDT reports
Resolution:
Manufacturing defects: Full replacement (INCOTERMS 2020)
Operational misuse: Technical advisory service
Dispute cases: Third-party verification (SGS/BV available)

Q3: What is your service response timeline?

Our global service network guarantees:
• Emergency response: 24/7 technical support hotline
• On-site intervention:
Domestic: ≤24hrs (excl. force majeure)
International: 48hr preliminary solution + dispatch
• Remote troubleshooting: <4hr video diagnostics

Service

Q1: What is your RFQ response timeline?

Our automated quotation system delivers comprehensive proposals within 24 working hours, including:
Material certification sheets (ASTM/EN)
3D CAD models (STEP/IGES formats)
Dimensional & performance specifications
Complex configurations require ≤48hr technical evaluation.

Q2: Do you provide standardized pricing?

As an API 6D-certified manufacturer, we employ project-based pricing considering:
• Pressure-temperature rating (ASME B16.34)
• End connection specifications (RF/RTJ/BW)
• Actuation method (Manual/Gear/Electric)
• Material grade verification (PMI testing)

Q3: What is your order execution protocol?

Phase-Based Project Management
Technical Assessment
CFD simulation for flow characteristics
Stress analysis per ASME Section VIII
Commercial Process
Proforma Invoice with INCOTERMS 2020
30% advance payment mobilization
Production Cycle
Milestone updates: Material certs → Machining → Assembly → FAT
Logistics Management
Packing list per API 600
Document package (C/O, MTR, Test Reports)
Post-Delivery
24-month warranty activation
LVD reports for CE compliance

Q4: What payment instruments do you support?

Option 1: Documentary Credit

Option 2: Telegraphic Transfer

Q5: What packaging standards do you implement?

We execute ASTM D4169-certified packaging protocols:
• Industrial Valves
ISPM 15 compliant fumigated timber cases
VCI anti-corrosion wrapping + PE stretch film
• Samples
Triple-layer corrugated cartons
Custom EPS foam inserts with desiccant packs

Q6: How is freight service determined?

Our logistics coordination matrix:
Scenario A: Designated Forwarders
Provide HB/L references within 24hrs
Real-time SWIFT tracking integration
Scenario B: MeiDe Logistics Network
Partner carriers: Maersk/DB Schenker/Dachser
Value-added services:
â–¸ HS code classification
â–¸ Pre-shipment inspection (PSI)
â–¸ C-TPAT certified container loading

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